Skip to main content

This is a reply to a ludex advocate they asked me to post on here.

I guess the place to start is if the scanner sees any kind of reflection when scanning topps cards, it labels them as topps chrome sapphire. And I have never even seen a topps chrome sapphire card in my life, and I have a few cards in my overall collection. All topps cards since like 2011 are shiny, and there is no lighting conditions that can completely eliminate all glare. So you have to edit the card to save it as the correct card.

Next, when you take the time to type in the correct card, you have to scroll through a ton of different options to finally get to the correct card to save. Example: try to search the edit feature for 2018 topps 10. The correct card is there, but it is like the 900th selection on the list.

Then, after all of that, once you do find the correct selection and save it, there is no price listed for the card, and this does not update at a later time.

This happens around for around 10-20 percent of the cards I have scanned.

Then, there are also some sets that the scanner will not recognize any cards in the collection. Example: 2024 topps archives. This is just 1 example that fails on every card. Other collections may fail every other card or more.

I don't mind having to type in a few cards here and there, but not 20 percent of 5000 plus cards, and it surely should be able to add the value after the corrections. I have like 20000 more cards to go.

Platform
Mobile App
Status: Future Consideration5 comments

Comments5

  • An Anonymous User

    •

    Sep 25

    •

    Merged request

    •

    1 vote

    Fix the scanner

    Please take topps chrome sapphire out of your database. 50 percent of the Topps cards I scan come up as topps chrome sapphire. But 0 percent of them have actually been. Just because a card is shiny doesn't make it chrome. Especially chrome sapphire, as i have never even seen a chrome sapphire card. Almost all cards are shiny now. This is the most frustrating thing.

  • An Anonymous User

    •

    Sep 23

    •

    Merged request

    •

    1 vote

    Please fix this stupid fn scanner. Every card is not topps chrome sapphire.

    • April @ Ludex

      Team•

      Sep 23

      LOL I hear ya! Totally understand how frustrating it is.

  • April @ Ludex

    Team•

    Sep 23

    Hey there! Totally hear you and we’re working on a bunch with regards to card ID:

    • better identification so we miss fewer cards

    • for misidentified or unidentified, much easier flow for correcting / identifying them manually

    • ultimately moving toward training/retraining cards we miss so we get better every scan!

    This requires massive improvements to our system, so no ETA yet. But we’re headed this way!!!