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Community & Updates

How to Access the Ludex Shop

Written By Ross Henke

Last updated 5 days ago

The Ludex Shop at shop.ludex.com offers Ludex apparel and accessories. This article explains how to reach the shop and where to find order, cancellation, and return information.

What You Can Find in the Ludex Shop

  • Ludex Light Box: the original Light Box is sold out. A new version is planned for spring 2027, and you can join the waitlist on the shop to be notified when it is released

  • Apparel: Ludex shirts, hoodies, and hats

  • Accessories: items such as the Ludex carry bag and stickers

How to Access the Ludex Shop

You can visit the shop directly in any web browser at shop.ludex.com.

If you use Collection Web Management, you can also reach the shop from the sidebar:

  1. Go to collections.ludex.com and sign in to your account

  2. Click Ludex Shop in the sidebar

Orders, Cancellations, and Returns

  • Ludex Shop products are made to order.

  • To cancel or change an order, use the link in your order confirmation email before your order goes into production.

  • For quality issues, returns, and other order questions, see the shop's Returns & FAQ page.

Important Notes

  • When an item is sold out, its product page may offer a waitlist so you can be notified when it is available again.

  • The Ludex Shop is separate from your Ludex subscription. Shop purchases do not change your plan, and subscriptions are managed through the Apple App Store or Google Play.

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Need Help?

If you have any questions or run into any issues, please contact our support team at support@ludex.com and we will be happy to assist.